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Building software

How we build and why: the technical decisions behind the systems we deliver.

Building software
August is not the month to change your booking system
For a seasonal business, when a new system goes live matters as much as what it does. Why I push back on mid-season launches, and what a sensible calendar for a software project looks like.
2 July 20263 min read
Building software
Who looks after the website in August?
For a seasonal business, the website is busiest exactly when nobody has time to look at it. Updates, backups, certificates and broken forms: a plan for the months you are away.
9 June 20263 min read
Building software
Appointment requests or live booking? What suits a private practice
Letting patients pick a slot online sounds obviously better. For many practices it is not. How to choose between a request form and real-time booking, and what each one needs behind it.
24 April 20263 min read
Building software
Accents, final sigma and Greeklish: why search on Greek online shops fails
A customer types 'παπουτσια', 'ΠΑΠΟΥΤΣΙΑ' or 'papoutsia' and your shop finds nothing. Greek text breaks search in ways English never does. What goes wrong and how a shop should handle it.
17 March 20263 min read