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Reporting

Everything in the journal tagged Reporting.

Running the business
Ski rental fleets are planned in August, not December
The decisions that shape a ski shop's winter — which skis to buy, which to retire, which sizes ran out — are made in summer. They are only as good as last season's records.
6 August 20263 min read
Running the business
Gym memberships that expire quietly, and the members who go with them
Most members do not cancel. They stop coming, their membership runs out, and nobody notices for months. How a small gym or studio can see it coming and do something about it.
4 June 20263 min read
Running the business
A clinic's stock room is a money problem, not a storage problem
Consumables that expire on the shelf, orders placed twice, supplier invoices nobody matched to deliveries. Why stock in a private clinic belongs next to the procedures that use it.
30 April 20263 min read
Running the business
Who sent this customer? Paying hotels and agencies what they are owed
Activity operators live on referrals from hotel receptions and travel agencies. When commissions are tracked from memory, partners notice. How to keep it exact without it becoming a job.
21 April 20263 min read
Running the business
Maintenance requests that arrive at midnight, by message
For anyone managing rental properties, repairs arrive as photos in a chat and end as an invoice in an email. Why the cost of a property is never quite known, and how to tie the two together.
2 April 20263 min read