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Online shops

Everything in the journal tagged Online shops.

Running the business
Trade orders by phone and Viber: when your customers are other businesses
Suppliers across Greece still take most trade orders by phone, message and photo. What that costs, why e-invoicing makes it more visible, and what an order portal changes.
3 September 20263 min read
Being found
What Greek online shoppers trust, and why reviews are only part of it
A 2026 survey of Greek consumers puts known names, customer service and a well-made site ahead of reviews. How a small shop or local business earns trust it has not inherited.
25 August 20263 min read
Running the business
One stock for the shop and the e-shop
A shop that also sells online often keeps two stock counts: the shelf and the website. They disagree by Tuesday. What it costs to sell something twice, and how a small retailer can keep one number.
28 July 20263 min read
Being found
One year of the accessibility law for online shops in Greece
Since June 2025, e-shops in Greece must be usable by people with disabilities, unless they are microenterprises. Who is covered, what it asks, and why it is worth doing even if you are exempt.
26 June 20263 min read
Running the business
The withdrawal button: what changes for online shops from 19 June
From tomorrow, EU online shops must let customers withdraw from a purchase with a clearly labelled button. What it has to do, who is exempt, and what to check on your own shop tonight.
18 June 20263 min read
Running the business
Shipping to the islands: the checkout question Greek online shops get wrong
A customer in Crete or on a small Cycladic island sees 'delivery in 1–2 days' and a flat shipping fee. The parcel takes five days and the courier adds a surcharge. How to tell the truth at checkout.
27 May 20263 min read
Running the business
Cash on delivery in Greece is not going away. Design your shop around it
Greek shoppers still ask to pay the courier. For an online shop that means refused parcels, delayed cash and extra fees. How to offer it without letting it eat your margin.
14 April 20263 min read
Building software
Accents, final sigma and Greeklish: why search on Greek online shops fails
A customer types 'παπουτσια', 'ΠΑΠΟΥΤΣΙΑ' or 'papoutsia' and your shop finds nothing. Greek text breaks search in ways English never does. What goes wrong and how a shop should handle it.
17 March 20263 min read
Running the business
Getting an online shop ready for its busy season, before it starts
A shop that sells for christenings and weddings earns most of its year in a few months. What to fix in February so the site holds up from May, using a christening shop as the example.
23 February 20263 min read