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Private practices & clinics

Everything in the journal tagged Private practices & clinics.

Running the business
The digital work card reaches salons and clinics. The hard part is the rota
Health, beauty and personal care joined Greece's digital work card pilot in June, with penalties from 12 October. Clocking in is easy. Keeping the declared rota true to the day is not.
13 August 20263 min read
Running the business
Patient records in a spreadsheet: the questions nobody asks until something goes wrong
Many small practices keep patient details in a shared file, an email thread and a phone. Health data is the most sensitive kind there is. Five plain questions to ask about where yours lives.
23 July 20263 min read
Running the business
Island clinics in August: patients who speak five languages and carry travel insurance
A private medical centre on a Greek island can see more patients in August than in the rest of the year, mostly tourists. Forms, languages and insurance paperwork set the pace.
17 July 20263 min read
Running the business
Greece's digital client register is heading for gyms, salons and doctors
Garages and car rentals already report every customer to the tax authority before the work starts. Gyms, salons, physios and doctors are named as next. What it means if you run on appointments.
14 July 20263 min read
Running the business
A clinic's stock room is a money problem, not a storage problem
Consumables that expire on the shelf, orders placed twice, supplier invoices nobody matched to deliveries. Why stock in a private clinic belongs next to the procedures that use it.
30 April 20263 min read
Building software
Appointment requests or live booking? What suits a private practice
Letting patients pick a slot online sounds obviously better. For many practices it is not. How to choose between a request form and real-time booking, and what each one needs behind it.
24 April 20263 min read
Being found
What patients check before they call a private practice
Before booking a dentist or a doctor, people look for a handful of plain facts. Most practice websites make them hunt. What to put first, and what to leave out.
24 March 20263 min read
Running the business
A treatment plan patients can say yes to
Many dental patients leave with a verbal estimate and a lot of worry, and never book the next appointment. How a written plan, sent the same day, changes what they decide.
17 February 20263 min read
Running the business
When a practice's appointment book lives in one person's head
Small practices run on a diary, a spreadsheet and whoever answers the phone. What that costs when that person is off sick, and what a practice needs instead.
19 January 20263 min read