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Running the business

Bookings, records, stock and payments — what tends to leak time in a small business, and what is worth automating.

Running the business
Moving counter forms and waivers onto the customer's phone
Registration forms and signed statements on paper slow the busiest hour and bury the records. What changes when customers fill them in on their own phone.
16 September 20265 min read
Running the business
What a booking system actually saves
A dive centre in Mykonos cut no-shows from 23% to 3%. The interesting part is not the software — it is which part of the job it removed.
11 March 20252 min read